Connect Heap and Shopify with AI

Automatically sync Shopify customer and product data into Heap for richer behavioral analysis, and push interaction insights back to optimize your store. Stop manually exporting CSVs, building custom scripts, or guessing which product interactions actually drive revenue.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich Heap user profiles with Shopify customer lifetime value and order history

Automatically append purchase data, order frequency, and LTV to every Heap user profile so you can segment behavioral analysis by actual customer value. Track how high-value customers interact differently with product pages, checkout flows, and promotional content.

Sync product catalog changes to Heap for accurate interaction attribution

Keep Heap's product interaction data aligned with your current catalog by automatically updating product metadata whenever items are added, modified, or removed in Shopify. Ensure behavioral analytics reflect current SKUs, pricing tiers, and category assignments.

Send cart abandonment and checkout friction events to Shopify customer tags

Identify users who drop off at specific funnel steps in Heap and automatically tag their Shopify customer records for targeted email recovery campaigns. Segment by exact drop-off point—cart view, shipping form, payment screen—for precision remarketing.

Build automated product performance reports combining interaction and sales data

Cross-reference Heap's product page interaction metrics with Shopify's actual conversion and revenue data to identify which items get attention but don't sell. Generate weekly reports showing view-to-purchase ratios, interaction depth by product category, and content engagement patterns.

Alert merchandising teams when high-interaction products show inventory depletion

Monitor Heap for surging product page engagement and cross-check against Shopify inventory levels. Automatically notify teams when popular items risk stockouts, giving merchandising time to adjust homepage placement or initiate reorders.

Archive complete customer journey data with purchase outcomes for ML training

Combine Heap's full interaction history with Shopify's transaction records into a unified dataset for predictive modeling. Create labeled training data showing which behavioral patterns lead to conversion, refund, or repeat purchase for recommendation engine development.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Shopify with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Heap's auto-captured event schemas and Shopify's product, customer, and order data models—so you can connect behavioral insights to revenue outcomes without custom integration work.

AI that maps behavioral events to commerce entities

Redbird automatically identifies how Heap's interaction events relate to Shopify's product variants, customer records, and order line items. The platform understands SKU references in event properties, matches anonymous sessions to identified customers post-purchase, and reconciles product hierarchy changes across both systems. When you sync data, Redbird handles schema differences between Heap's flexible event structure and Shopify's normalized commerce tables—no transformation scripts required.

Event-to-product mapping
Session-to-customer resolution
Schema normalization
Retroactive data backfill
10×

faster behavioral analysis with purchase context vs. exporting Heap data and manually joining Shopify CSVs

No SQL queries, no data warehouse staging tables, no weekly export jobs

Auto-generated reports

Redbird can pull from Heap and Shopify simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Shopify.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Shopify, or from Shopify back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any user interaction in Heap or any commerce event in Shopify to build automations that connect behavior to business outcomes.

Heap
Triggers & Actions
Trigger

Conversion funnel drop-off detected

Fires when users abandon a defined funnel step at above-threshold rates within a time window.

Trigger

User segment membership changes

Triggers when a user enters or exits a behavioral segment based on interaction patterns.

Trigger

Product interaction threshold exceeded

Activates when a specific product page or feature receives unusual engagement volume.

Action

Create or update user segment

Build new behavioral segments or modify existing ones with external data attributes.

Action

Add custom event property

Append additional context to existing events retroactively for enriched analysis.

Action

Export event data to query

Pull specific event streams or user journey data for external processing or reporting.

Shopify
Triggers & Actions
Trigger

New order placed

Fires when a customer completes checkout and a new order is created in Shopify.

Trigger

Product inventory falls below threshold

Triggers when stock levels drop to specified amounts for tracking or merchandising actions.

Trigger

Customer tag added or removed

Activates when customer segmentation tags are updated through admin or automation.

Action

Update customer metafields

Write behavioral scores, interaction metrics, or journey attributes to customer records.

Action

Add or remove customer tags

Modify customer segmentation tags based on behavioral patterns detected in Heap.

Action

Create product metafield

Store interaction analytics, engagement rates, or drop-off data directly on product records.

Heap
+
Shopify

Ready to connect your stack?

See how Redbird syncs Heap and Shopify to help e-commerce teams understand which interactions actually drive purchases—without building custom integrations or maintaining data pipelines.

Get started → Book a demo