Connect Heap and
Oracle Retail with AI

Sync digital behavior data from Heap directly into Oracle Retail merchandising and planning workflows. Stop exporting CSVs, manually mapping product interactions to SKUs, and chasing down conversion metrics for assortment decisions.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Push high-intent product interaction segments into Oracle Retail merchandising planning

When customers repeatedly view or abandon specific product categories in Heap, automatically flag those SKUs and attributes in Oracle Retail's assortment planning module. Merchandisers see real digital demand signals alongside traditional sales data without switching systems.

Trigger Heap behavioral analysis when Oracle Retail marks inventory as low stock

When Oracle Retail flags items approaching stockout thresholds, automatically query Heap for recent interaction patterns on those SKUs. Surface whether low inventory correlates with high browse-to-cart conversion or low engagement before replenishment decisions.

Enrich Oracle Retail demand forecasts with Heap conversion funnel drop-off data

Append conversion rates, cart abandonment points, and product detail page engagement metrics from Heap to specific SKUs in Oracle Retail's demand planning tables. Forecasters see which products have high digital interest but poor conversion, informing pricing and promotion strategy.

Alert merchandising teams when new product launches show anomalous Heap interaction patterns

Monitor newly launched SKUs in Oracle Retail and cross-reference with Heap behavioral data. Automatically notify teams when products show unexpectedly high bounce rates, low add-to-cart rates, or friction in the purchase flow during the critical launch window.

Sync Oracle Retail promotional calendar into Heap segments for campaign analysis

When Oracle Retail schedules promotions or price changes, automatically create corresponding date-based segments in Heap. Analyze how promotional periods affect user journeys, feature usage, and conversion paths without manual segmentation work.

Generate weekly reports comparing Oracle Retail sales performance with Heap engagement metrics

Automatically join Oracle Retail's POS and e-commerce sales data with Heap's product interaction, session, and funnel metrics. Deliver consolidated reports showing which products have high digital engagement but underperform in sales, or vice versa, across all channels.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Oracle Retail with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Heap's event schemas and behavioral data structures alongside Oracle Retail's merchandising hierarchies, SKU attributes, and planning tables—no custom field mapping required.

AI that speaks both digital analytics and retail operations

Redbird automatically maps Heap's interaction events, user properties, and session data to Oracle Retail's item master, location hierarchies, and planning dimensions. It understands how to join product SKUs across systems, translate behavioral segments into merchandising attributes, and align Heap's retroactive analysis windows with Oracle Retail's planning cycles. Whether you're enriching assortment plans with funnel metrics or triggering behavioral analysis from inventory events, Redbird handles the schema translation.

Event-to-SKU mapping
Behavioral segment sync
Funnel data enrichment
Planning cycle alignment
10×

faster than exporting Heap data and manually matching interaction metrics to Oracle Retail SKUs

No CSV exports, no manual product ID mapping, no waiting for BI teams to join behavioral and merchandising tables

Auto-generated reports

Redbird can pull from Heap and Oracle Retail simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Oracle Retail.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Oracle Retail, or from Oracle Retail back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any user interaction in Heap or any merchandising event in Oracle Retail—Redbird handles the rest.

Heap
Triggers & Actions
Trigger

User segment reaches threshold

When a behavioral segment in Heap crosses a defined size or engagement threshold.

Trigger

Conversion funnel drop-off spikes

When Heap detects an unusual increase in drop-off at a specific funnel step for product categories.

Trigger

Product interaction pattern changes

When click-through rates, time-on-page, or add-to-cart rates deviate from baseline for tracked items.

Action

Query behavioral data for SKU list

Retrieve interaction metrics, session counts, and funnel performance for a specific set of product IDs.

Action

Create segment from Oracle Retail attributes

Build a Heap user segment based on product categories, price points, or attributes from Oracle Retail.

Action

Export event data for planning periods

Pull aggregated Heap interaction data for specific date ranges aligned with Oracle Retail planning cycles.

Oracle Retail
Triggers & Actions
Trigger

Inventory falls below threshold

When Oracle Retail marks an item or category as approaching low-stock or stockout status.

Trigger

New SKU added to assortment

When Oracle Retail creates a new product record or adds items to the active merchandise plan.

Trigger

Promotion or price change scheduled

When Oracle Retail's merchandising system schedules a promotional event or updates pricing for SKUs.

Action

Update item attributes with engagement data

Write Heap-derived metrics like conversion rate or interaction count into Oracle Retail custom attributes.

Action

Flag SKUs for assortment review

Mark specific items in Oracle Retail planning workflows based on behavioral signals from Heap.

Action

Sync product hierarchy to analytics tags

Push Oracle Retail's category structure and item attributes into Heap for event tagging and analysis.

Heap
+
Oracle Retail

Ready to connect your stack?

Stop manually bridging the gap between digital behavior and retail operations. Connect Heap and Oracle Retail with Redbird and let AI handle the data work between customer interactions and merchandising decisions.

Get started → Book a demo