Connect Heap and
Microsoft Teams with AI

Redbird AI syncs behavioral analytics from Heap directly into Microsoft Teams channels and conversations. Stop manually checking dashboards, exporting reports, or copy-pasting conversion metrics—surface critical user insights where your team already works.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Post conversion funnel alerts to product team channels automatically

When conversion rates drop below threshold in Heap, instantly notify product and growth teams in dedicated Teams channels. Include funnel breakdown, affected segments, and drop-off points without manual monitoring.

Share weekly user behavior summaries to stakeholder channels

Automatically generate and post weekly Heap analytics summaries to executive or cross-functional Teams channels. Include top user journeys, feature adoption metrics, and behavioral trends formatted for non-technical stakeholders.

Alert engineering when friction points spike in product flows

Monitor Heap for sudden increases in error interactions, rage clicks, or session drop-offs. Immediately notify engineering Teams channels with affected pages, user segments, and session replay links for rapid investigation.

Notify sales when high-value accounts hit activation milestones

Track key product activation events in Heap for enterprise accounts. Automatically message account teams in Teams when users complete critical onboarding steps or reach usage thresholds, enabling timely outreach.

Post experiment results to growth team channels when tests conclude

When A/B tests or feature experiments reach statistical significance in Heap, automatically share results, variant performance, and behavioral differences in designated growth Teams channels. No more manual report compilation.

Surface daily active user metrics to leadership channels each morning

Pull real-time DAU, retention cohorts, and engagement metrics from Heap and post formatted updates to executive Teams channels. Keep leadership informed without requiring them to access analytics platforms directly.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Microsoft Teams with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Heap's event schemas, user properties, and behavioral segments alongside Teams' channel structures, message formatting, and notification protocols.

AI that speaks both analytics and collaboration

Redbird's AI natively understands Heap's auto-captured event taxonomy, session properties, user segments, and funnel definitions. It knows how to extract behavioral metrics, interpret conversion data, and identify meaningful pattern changes. On the Teams side, it handles channel routing, adaptive card formatting, threaded conversations, and @mentions—ensuring analytics insights arrive in the right channels with proper context and formatting for immediate team action.

Event property mapping
Segment translation
Adaptive card formatting
Channel-based routing
10×

faster than exporting Heap reports and manually sharing in Teams

No CSV downloads, screenshot uploads, or dashboard link sharing required

Auto-generated reports

Redbird can pull from Heap and Microsoft Teams simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Microsoft Teams.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Microsoft Teams, or from Microsoft Teams back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any Heap event or user behavior, or trigger analytics queries from Teams conversations and commands.

Heap
Triggers & Actions
Trigger

Conversion funnel drops below threshold

Fires when any tracked funnel conversion rate falls below specified percentage.

Trigger

User segment reaches size milestone

Triggers when behavioral segment membership crosses defined threshold count.

Trigger

New friction pattern detected

Activates when Heap identifies statistically significant increases in rage clicks or error interactions.

Action

Create custom user segment

Build new behavioral segments in Heap based on specific event sequences or property combinations.

Action

Query event data retroactively

Pull historical interaction data for specific events, pages, or user cohorts without pre-defined tracking.

Action

Update user properties

Enrich Heap user profiles with attributes or tags from external systems or team inputs.

Microsoft Teams
Triggers & Actions
Trigger

Message posted in monitored channel

Fires when new messages appear in designated Teams channels or threads.

Trigger

Keyword mentioned in conversation

Activates when specific terms or phrases appear in Teams messages or meeting chats.

Trigger

Bot command issued

Triggers when users invoke specific slash commands or bot interactions requesting data.

Action

Post formatted message to channel

Send analytics summaries, alerts, or reports to specific Teams channels with rich formatting.

Action

Send adaptive card with metrics

Create interactive cards displaying Heap data with buttons for drilling into details or session replays.

Action

Notify user or team with @mention

Alert specific team members or groups about critical behavioral insights requiring attention.

Heap
+
Microsoft Teams

Ready to connect your stack?

Connect Heap and Microsoft Teams to bring behavioral analytics into team conversations. Surface user insights where decisions happen, without manual reporting or dashboard monitoring.

Get started → Book a demo