Connect Fireflies and
Piano Analytics with AI

Sync conversation insights from sales calls and customer meetings directly into your digital analytics platform. Stop manually tagging users, copying call summaries into spreadsheets, or losing the connection between what customers say and how they behave online.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich Piano Analytics user profiles with Fireflies call transcripts and sentiment

Automatically append call summaries, topics discussed, and sentiment scores to Piano Analytics user profiles when Fireflies completes a call transcription. Link conversation insights to behavioral data for a complete view of customer engagement across channels.

Track subscription conversion calls as custom Piano Analytics events with metadata

When Fireflies detects pricing or subscription keywords in a call, send a custom event to Piano Analytics with caller details, topics, and next steps. Measure which content or campaigns drove the most qualified sales conversations.

Alert sales when Piano Analytics shows high-intent users visiting pricing pages

When Piano Analytics tracks a known contact viewing pricing or trial pages multiple times, trigger Fireflies to surface recent call history and talking points. Give sales teams context before the next conversation.

Sync Fireflies action items to Piano Analytics as conversion milestones

Send extracted action items and follow-up commitments from Fireflies calls to Piano Analytics as custom conversion events. Track completion rates and correlate promised features or demos with actual product usage patterns.

Generate weekly reports combining call topics and content performance metrics

Pull Fireflies conversation themes and Piano Analytics top content into a unified report showing which editorial topics drive the most qualified conversations. Automatically identify gaps between what customers ask about and what content exists.

Archive Piano Analytics user journey data alongside Fireflies call transcripts

When a sales call is recorded, automatically pull the contact's last 30 days of Piano Analytics session data and attach it to the Fireflies transcript. Give reps full visibility into digital behavior before and after each conversation.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Fireflies and Piano Analytics with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Fireflies conversation data structures and Piano Analytics event schemas, so you can connect call intelligence with audience behavior without custom code.

AI that knows how Fireflies transcripts map to Piano Analytics custom properties

Redbird parses Fireflies speaker roles, sentiment scores, talk ratios, and extracted topics — then maps them to Piano Analytics user properties, custom events, and behavioral segments. It handles speaker identification, keyword extraction, and timestamp normalization automatically. You define business logic once, and Redbird maintains sync even as call structures and analytics taxonomies evolve.

Transcript topic extraction
Custom event mapping
User property enrichment
Behavioral segment tagging
10×

faster than exporting Fireflies CSVs and uploading to Piano Analytics manually

No CSV exports, manual tagging, or engineering tickets to connect call data with digital analytics

Auto-generated reports

Redbird can pull from Fireflies and Piano Analytics simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Fireflies or Piano Analytics.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Fireflies into Piano Analytics, or from Piano Analytics back into Fireflies. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any conversation insight in Fireflies or any user behavior signal in Piano Analytics — Redbird handles the rest.

Fireflies
Triggers & Actions
Trigger

New call recording completed

Fires when Fireflies finishes transcribing and analyzing a meeting or sales call.

Trigger

Specific keyword mentioned in transcript

Triggers when target keywords like pricing, competitor names, or feature requests appear in a call.

Trigger

Action item extracted from meeting

Fires when Fireflies AI detects and extracts a new action item or follow-up task.

Action

Search transcripts by topic or speaker

Query Fireflies to find calls mentioning specific keywords, attendees, or date ranges.

Action

Tag call recording with custom labels

Apply tags or categories to Fireflies calls based on external data or rules.

Action

Export call summary and sentiment to external system

Push Fireflies-generated summaries, talk ratios, and sentiment scores to other tools.

Piano Analytics
Triggers & Actions
Trigger

User crosses conversion funnel threshold

Fires when a Piano Analytics user moves through a defined stage in a subscription or paywall funnel.

Trigger

High-value content viewed multiple times

Triggers when a known user views premium content, pricing pages, or product tours repeatedly.

Trigger

User added to behavioral segment

Fires when Piano Analytics assigns a user to a new audience segment based on activity patterns.

Action

Create custom event with metadata

Send a structured event to Piano Analytics with custom properties, timestamps, and user identifiers.

Action

Update user profile properties

Append or modify user-level attributes in Piano Analytics based on external data sources.

Action

Query user journey and session history

Pull a user's recent session data, page views, and conversion events from Piano Analytics.

Fireflies
+
Piano Analytics

Ready to connect your stack?

Start syncing Fireflies conversation insights with Piano Analytics audience data in minutes. Redbird AI handles the schema mapping, data transformation, and ongoing sync — no code required.

Get started → Book a demo