Connect Charles River and
Heap with AI

Automatically sync trading and portfolio data from Charles River into Heap for behavioral analysis. Stop manually exporting order flows to understand how portfolio managers interact with your IMS, and start analyzing client portal engagement alongside investment operations in real time.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Track portfolio manager behavior patterns across order management workflows

Capture how PMs navigate Charles River order entry, compliance screens, and execution tools in Heap. Identify friction points in trade blotters, OMS workflows, and pre-trade checks. Use behavioral data to optimize internal tooling and reduce operational risk from workarounds.

Analyze client portal engagement alongside portfolio performance metrics

Sync portfolio analytics, holdings data, and performance metrics from Charles River to Heap. Correlate which reports clients view with their portfolio characteristics and trade activity. Identify which investors engage with risk analytics before redemptions or capital calls.

Alert operations when high-value trades trigger unusual system interaction patterns

Monitor Heap for anomalous click patterns during large order entry or compliance override events. Trigger notifications to compliance teams when PMs exhibit unusual navigation behavior during volatile market periods. Capture session replay context for audit trails and risk review.

Sync trade execution timestamps to analyze OMS performance and user experience

Push order placement, modification, and fill events from Charles River into Heap as custom behavioral events. Measure time-to-execution across different order types and desk workflows. Identify bottlenecks in fixed income vs equity execution paths based on actual user interaction data.

Enrich compliance breach events with user session context from Heap

When Charles River flags pre-trade or post-trade compliance violations, pull corresponding Heap session data showing what the PM clicked before the breach. Build retroactive analysis of navigation paths leading to guideline violations. Create behavioral segments of high-risk interaction patterns for training.

Automate reporting on OMS adoption by combining usage analytics with trade volume

Merge Charles River order counts, notional values, and asset class distribution with Heap engagement metrics. Generate reports showing which portfolio teams use advanced features vs basic order entry. Identify underutilized modules like portfolio analytics or compliance tools based on click-through rates.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Charles River and Heap with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Charles River's investment data structures and Heap's event schemas, so you can analyze trading workflows and user behavior without building custom pipelines.

AI that speaks investment operations and digital analytics

Redbird maps Charles River orders, positions, compliance rules, and portfolio hierarchies directly to Heap's behavioral event model. It recognizes IBOR structures, security master data, and trade lifecycle states, then translates them into custom Heap events and user properties. No need to flatten complex nested Charles River datasets or write transformation logic—Redbird handles instrument identifiers, account hierarchies, and benchmark relationships automatically when syncing to Heap's interaction stream.

Order & position event mapping
Compliance event tracking
Portfolio hierarchy enrichment
Session context correlation
10×

faster than exporting Charles River data to CSV and uploading custom events to Heap

No data engineering required to join trading operations with user behavior analytics

Auto-generated reports

Redbird can pull from Charles River and Heap simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Charles River or Heap.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Charles River into Heap, or from Heap back into Charles River. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any order event in Charles River or user interaction in Heap, and take action across both systems.

Charles River
Triggers & Actions
Trigger

New order created

Fires when a portfolio manager enters a new buy or sell order in the OMS.

Trigger

Compliance rule violated

Triggers when an order fails pre-trade or post-trade compliance checks.

Trigger

Trade executed

Fires when an order is filled, partially or completely, with execution details.

Action

Create custom event in portfolio

Log external events like Heap interactions as custom data points in Charles River portfolios.

Action

Update order metadata

Append behavioral context or session IDs to order records for audit trails.

Action

Tag account with engagement score

Enrich client accounts in Charles River with Heap-derived engagement metrics or portal usage flags.

Heap
Triggers & Actions
Trigger

User completes order entry flow

Fires when a PM navigates through the full order placement funnel in Charles River.

Trigger

Compliance screen viewed

Triggers when a user opens pre-trade compliance or guideline monitoring dashboards.

Trigger

Client portal session starts

Fires when an investor logs into a Charles River-powered client reporting portal.

Action

Send custom event

Push Charles River trade, position, or compliance events into Heap as custom behavioral events.

Action

Update user properties

Enrich Heap user profiles with portfolio attributes, assets under management, or strategy type from Charles River.

Action

Create segment from trading data

Build Heap user segments based on Charles River order volume, asset class focus, or compliance history.

Charles River
+
Heap

Ready to connect your stack?

See how Redbird AI connects Charles River and Heap to automate behavioral analysis of your investment workflows. Stop exporting trade data manually and start understanding how your teams actually use your OMS.

Get started → Book a demo