Connect Braze and
WooCommerce with AI

Sync WooCommerce customer and order data into Braze automatically, trigger lifecycle campaigns from purchase behavior, and enrich user profiles with transaction history. Stop manually exporting CSVs or wrestling with fragile webhooks to keep your engagement platform in sync with your store.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync WooCommerce customers and order history to Braze user profiles

Automatically create or update Braze user profiles when customers complete purchases in WooCommerce. Enrich profiles with lifetime value, product categories purchased, average order value, and order frequency. Keep behavioral data fresh for segmentation without manual exports.

Trigger abandoned cart campaigns from WooCommerce cart events in Braze

Send cart abandonment events from WooCommerce to Braze as custom events with product details and cart value. Automatically trigger personalized email and push sequences in Braze based on cart contents. Track recovery rates and revenue attribution back to specific campaigns.

Update WooCommerce customer tags based on Braze campaign engagement

Push Braze engagement data back to WooCommerce customer records when users interact with campaigns. Tag customers as 'email engaged,' 'push opted-in,' or segment by campaign participation. Use tags to personalize on-site experience or inform customer service teams.

Build post-purchase nurture flows triggered by WooCommerce order completion

Send order completion events to Braze with product SKUs, categories, and order value in real-time. Trigger product-specific onboarding sequences, cross-sell campaigns, or review requests based on what customers bought. Personalize message timing and content using purchase data attributes.

Sync WooCommerce subscription status changes to Braze for retention campaigns

Monitor WooCommerce subscription renewals, cancellations, and payment failures and push status changes to Braze. Automatically enroll churned subscribers in winback campaigns or send renewal reminders before expiration. Track subscription lifecycle stages as custom attributes for dynamic segmentation.

Report weekly cohort revenue and campaign attribution across both platforms

Combine WooCommerce transaction data with Braze campaign engagement metrics to calculate revenue by acquisition channel and campaign. Generate automated reports showing which email and push campaigns drove the most purchases and highest-value customers. Surface insights without joining data manually in spreadsheets.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Braze and WooCommerce with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Braze's event schemas and user attributes alongside WooCommerce's order, customer, and product data structures—so your automation works with the actual shape of your data.

AI that maps WooCommerce transactional data to Braze engagement profiles

Redbird automatically maps WooCommerce order fields, product metadata, and customer properties to Braze custom attributes and events without manual field configuration. The AI recognizes common e-commerce patterns like order totals, SKUs, categories, and purchase timestamps, then structures them for Braze segmentation and Canvas triggers. Handle variant-level data, subscription statuses, and custom WooCommerce fields intelligently. When your schema changes, Redbird adapts without breaking your workflows.

Order-to-event mapping
Custom attribute sync
Product catalog enrichment
Subscription lifecycle tracking
10×

faster than building custom webhooks and API middleware to connect WooCommerce events to Braze

No PHP plugins, no webhook endpoint management, no custom API authentication logic

Auto-generated reports

Redbird can pull from Braze and WooCommerce simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or WooCommerce.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Braze into WooCommerce, or from WooCommerce back into Braze. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer event in WooCommerce or any campaign interaction in Braze—then take action across both platforms.

Braze
Triggers & Actions
Trigger

Campaign sent

Trigger when a Braze campaign or Canvas step sends to a user.

Trigger

User enters segment

Trigger when a user qualifies for a specific Braze segment.

Trigger

Custom event received

Trigger when Braze receives a specific custom event like product_viewed or feature_activated.

Action

Create or update user profile

Add new users to Braze or update existing profiles with custom attributes and events.

Action

Track custom event

Send custom events to Braze with properties for triggering campaigns or building segments.

Action

Add user to segment

Update user attributes to qualify them for dynamic Braze segments.

WooCommerce
Triggers & Actions
Trigger

Order created

Trigger when a customer completes checkout and a new order is placed in WooCommerce.

Trigger

Order status changed

Trigger when an order moves to processing, completed, refunded, or failed status.

Trigger

Subscription status updated

Trigger when a WooCommerce subscription is renewed, cancelled, or expires.

Action

Update customer metadata

Add custom fields or tags to WooCommerce customer records based on external data.

Action

Create order note

Append notes to WooCommerce orders for customer service context or tracking.

Action

Update product inventory

Adjust WooCommerce product stock levels or availability based on external triggers.

Braze
+
WooCommerce

Ready to connect your stack?

Sync WooCommerce purchase data into Braze and trigger personalized lifecycle campaigns automatically. Build the integration in minutes, not weeks.

Get started → Book a demo