Automate survey distribution based on customer lifecycle stages, sync response data back to Braze for segmentation, and trigger follow-up campaigns based on feedback sentiment. Stop manually exporting survey results and uploading CSV files to update user attributes.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When a user completes a purchase in Braze, automatically send them a targeted SurveyMonkey feedback survey after 7 days. Capture product satisfaction and delivery experience without manual list building or timing coordination.
Sync SurveyMonkey responses back to Braze as custom attributes on user profiles. Segment customers by satisfaction level, NPS category, or specific feedback responses for targeted messaging and retention campaigns.
When a customer submits a low satisfaction score or negative feedback in SurveyMonkey, automatically add them to a retention Canvas in Braze. Launch personalized win-back sequences or route to customer success for outreach.
When users trigger specific onboarding completion events in Braze, send them a SurveyMonkey usability study to capture product feedback. Time surveys precisely to lifecycle moments when engagement is highest and feedback most valuable.
Aggregate SurveyMonkey responses by the customer segments and cohorts defined in Braze. Generate automated reports showing how satisfaction varies across acquisition channels, lifecycle stages, or campaign exposure groups.
Identify highly engaged users in Braze using behavioral scoring, then automatically invite them to participate in product research surveys via SurveyMonkey. Capture insights from your most valuable customers without manual segmentation exports.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Braze and SurveyMonkey with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Braze's user event streams, custom attributes, and Canvas workflows alongside SurveyMonkey's response schemas, question types, and collector structures.
Redbird automatically interprets Braze event properties, user attributes, and segment memberships to trigger precisely timed surveys. It parses SurveyMonkey response structures—including multi-choice answers, rating scales, and open-ended text—and maps them to the correct custom attribute format in Braze. The system handles collector logic, response deduplication, and incremental syncs so your user profiles stay current without manual CSV uploads or API scripting.
faster than exporting survey lists, managing collectors, and manually updating user attributes
Redbird can pull from Braze and SurveyMonkey simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or SurveyMonkey.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Braze into SurveyMonkey, or from SurveyMonkey back into Braze. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start from any customer event in Braze or survey response in SurveyMonkey and automate across both platforms.
Trigger workflows when a user enters a specific Canvas, campaign variant, or message step in Braze.
Detect when users perform specific actions like purchases, feature usage, or milestone completions tracked in Braze.
Monitor changes to subscription status, tier upgrades, engagement scores, or any custom attribute on user profiles.
Write survey responses, sentiment scores, or feedback categories back to Braze user profiles as custom attributes.
Enroll users in retention Canvases, feedback follow-up sequences, or dynamic segments based on survey data.
Record survey completion, response submission, or NPS categorization as trackable events in Braze for reporting.
Detect when a respondent completes and submits a survey, triggering immediate follow-up or data sync workflows.
Monitor for particular responses like low satisfaction scores, product interest selections, or detractor ratings.
Trigger actions when a survey reaches a defined number of responses for reporting or analysis automation.
Distribute a SurveyMonkey survey to a specific email address or contact based on Braze lifecycle triggers.
Dynamically add contacts to specific SurveyMonkey collectors based on segment membership or campaign participation in Braze.
Automatically generate customized surveys for different cohorts or campaigns using predefined SurveyMonkey templates.
Stop manually coordinating survey timing and exporting response data. Connect Braze and SurveyMonkey with Redbird to automate feedback collection and turn responses into actionable customer segments.