Redbird AI syncs commerce orders, customers, and product data directly into your CRM — no more manual exports, CSV uploads, or fragmented customer views. Keep your sales, service, and commerce teams aligned on a single source of truth across the Salesforce ecosystem.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically create or update Opportunities in Salesforce CRM whenever an order is placed in Commerce Cloud. Include product line items, shipping details, and order status so sales teams see complete purchase history without logging into Commerce Cloud.
When a Lead converts in Salesforce, create or update their customer profile in Commerce Cloud with CRM attributes like industry, lead source, and account tier. Enable personalized commerce experiences based on sales intelligence.
Calculate and push commerce metrics like total revenue, average order value, and purchase frequency from Commerce Cloud into custom fields on Salesforce Accounts. Give sales and CS teams visibility into customer buying behavior without building custom reports.
Monitor cart abandonment events for strategic accounts and create Salesforce Tasks or send Slack notifications to Account Owners. Enable proactive outreach when key customers show purchase intent but don't complete checkout.
Automatically adjust Commerce Cloud customer groups and pricing tiers when Account fields like Status, Tier, or Contract Type change in Salesforce. Keep commerce promotions and catalog visibility aligned with CRM-managed customer classifications.
Pull opportunity data from Salesforce and order data from Commerce Cloud into a single automated report showing forecasted deals, closed-won revenue, and actual commerce transactions. Surface revenue attribution gaps and forecast accuracy across channels.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Salesforce and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands the deep relationships between Salesforce CRM objects and Commerce Cloud commerce entities — so you can automate customer, order, and product data flows without Salesforce developers or integration middleware.
Redbird maps Commerce Cloud orders, products, customers, and baskets to Salesforce Accounts, Contacts, Opportunities, and Products automatically. It understands custom fields, price books, order management workflows, and customer segmentation logic across both platforms. No need to write Apex triggers, build custom APIs, or maintain MuleSoft integrations — Redbird handles schema evolution and data transformation using AI.
faster than building custom Salesforce-to-Commerce Cloud integrations with APIs and middleware
Redbird can pull from Salesforce and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce or Salesforce Commerce Cloud.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Salesforce into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Salesforce. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any CRM event in Salesforce or commerce event in Commerce Cloud — Redbird syncs data in both directions instantly.
Trigger when an Opportunity moves to Closed Won, Closed Lost, or any custom stage.
Trigger when Account Tier, Status, Contract Value, or custom fields change.
Trigger when a Contact is added to an Account, with role or department filters.
Add new Accounts or update existing records with commerce data and custom fields.
Generate Opportunities with line items, amounts, and stages based on commerce orders.
Assign follow-up Tasks to Account or Opportunity Owners based on commerce activity.
Trigger when a customer completes checkout and an order is created in Commerce Cloud.
Trigger when order status changes to shipped, delivered, cancelled, or returned.
Trigger when a registered customer adds items to cart but doesn't complete purchase within a set timeframe.
Sync CRM attributes like account tier, segment, or custom fields to Commerce Cloud customer records.
Add or remove customers from Commerce Cloud customer groups based on CRM status.
Push pricing rules or discount eligibility from Salesforce to Commerce Cloud catalogs.
Stop manually syncing commerce orders into Salesforce and fragmented customer data across systems. Redbird AI unifies your Salesforce CRM and Commerce Cloud data automatically — so your teams can focus on customers, not data entry.