Connect Microsoft Teams and
Shopify with AI

Redbird AI syncs your e-commerce data with your collaboration hub automatically. Stop manually posting order updates to channels, copying sales numbers into chat, or switching between systems to check inventory status.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Send real-time order notifications to dedicated Teams channels by product category

Route incoming Shopify orders to the right Teams channels based on product type, order value, or fulfillment location. Sales, operations, and customer service teams see relevant orders instantly without manual filtering or forwarding.

Post daily sales performance summaries with product breakdowns to leadership channels

Aggregate Shopify sales data by product, region, and channel, then deliver formatted reports to executive Teams channels every morning. Replace manual spreadsheet updates with automated insights that include comparisons to prior periods.

Alert fulfillment teams when inventory drops below reorder thresholds for key SKUs

Monitor Shopify inventory levels and send targeted Teams messages when stock reaches critical levels. Operations teams can respond to supply issues immediately instead of discovering shortages during manual inventory reviews.

Create Shopify discount codes from Teams chat commands and share them automatically

Enable customer service or marketing teams to generate Shopify discount codes directly from Teams conversations. The automation creates the code, applies specified rules, and posts the code back to the channel for immediate use.

Notify customer success teams of high-value orders with customer history context

Trigger Teams alerts when order value exceeds thresholds, enriched with customer purchase history and lifetime value from Shopify. VIP customer orders get immediate attention with full context for personalized service.

Update product availability status in Teams channels when variants sell out or restock

Post automatic inventory change notifications to merchandising and marketing Teams channels when Shopify variants go out of stock or come back in. Teams can pause campaigns or update messaging without constant manual inventory checks.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Microsoft Teams and Shopify with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Microsoft Teams' channel structure and Shopify's commerce data model, so your automation works with orders, products, inventory, and customer records from day one.

AI that speaks e-commerce and collaboration

Redbird maps Shopify's order objects, product variants, inventory locations, and customer attributes to structured Teams messages and channel workflows automatically. The platform understands order fulfillment status, financial totals, line item details, and metafield data without custom field mapping. Whether you're routing high-priority orders, aggregating sales by collection, or surfacing inventory alerts, Redbird interprets both systems' schemas and transforms data into actionable Teams notifications.

Order and fulfillment status
Product variants and collections
Inventory by location
Customer lifetime value
10×

faster than building custom webhooks and Teams bot integrations

No Azure app registration, webhook endpoint management, or message formatting logic required

Auto-generated reports

Redbird can pull from Microsoft Teams and Shopify simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Microsoft Teams or Shopify.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Microsoft Teams into Shopify, or from Shopify back into Microsoft Teams. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any Shopify commerce event or Teams interaction and take action across both platforms.

Microsoft Teams
Triggers & Actions
Trigger

Message posted to channel

Trigger workflows when team members post messages to specific Teams channels or threads.

Trigger

Channel created or updated

Respond when new Teams channels are created or existing channel properties change.

Trigger

Meeting scheduled

Start automation when calendar meetings are scheduled in Teams with specific attendees or keywords.

Action

Post message to channel

Send formatted messages with rich content, mentions, and attachments to Teams channels or chats.

Action

Create channel or update properties

Programmatically create new Teams channels or modify channel descriptions and settings.

Action

Send adaptive card notification

Deliver interactive Teams cards with buttons, forms, and dynamic content for action workflows.

Shopify
Triggers & Actions
Trigger

Order created or updated

Trigger when new orders are placed or existing orders change fulfillment, payment, or customer status.

Trigger

Inventory level changes

Respond when product inventory increases, decreases, or crosses defined threshold levels at any location.

Trigger

Product published or updated

Start workflows when products are created, modified, or published to sales channels in your catalog.

Action

Create discount code

Generate new Shopify discount codes with specific rules, expiration dates, and usage limits.

Action

Update inventory quantity

Adjust inventory levels for product variants across fulfillment locations and warehouses.

Action

Tag customer or order

Apply tags to Shopify customers or orders for segmentation, workflow routing, and reporting.

Microsoft Teams
+
Shopify

Ready to connect your stack?

Stop switching between Shopify and Teams to track orders, inventory, and sales performance. Redbird AI connects your commerce platform to your collaboration hub with intelligent automation that understands both systems.

Get started → Book a demo