Connect Klaviyo and
SurveyMonkey with AI

Automate the feedback loop between your email marketing and survey data. Stop manually exporting subscriber lists to target surveys, copying responses into spreadsheets, or updating segments based on feedback. Redbird syncs behaviors, responses, and segments bidirectionally so customer insights flow directly into your campaigns.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Send post-purchase surveys to customers who completed checkout flows

Automatically trigger SurveyMonkey surveys when customers complete specific Klaviyo flows like post-purchase or delivery confirmation. Survey timing matches the customer journey stage, and response data flows back to enrich Klaviyo profiles for future segmentation.

Create Klaviyo segments from SurveyMonkey NPS and satisfaction responses

Route survey respondents into targeted Klaviyo segments based on their answers — promoters into advocacy flows, detractors into retention campaigns. Segmentation happens automatically as responses come in, no manual list uploads or CSV mapping required.

Suppress engaged survey respondents from feedback re-solicitation campaigns

Track who's already completed surveys and automatically exclude them from follow-up feedback requests in Klaviyo. Prevents survey fatigue and maintains healthy response rates by ensuring customers aren't over-surveyed across different campaign types.

Target product feedback surveys to customers who clicked specific email content

Identify subscribers who engaged with product announcements or feature updates in Klaviyo, then automatically send them to relevant SurveyMonkey product feedback surveys. Captures interest-driven feedback from already-engaged users at the moment of peak attention.

Enrich Klaviyo profiles with survey responses as custom properties

Write SurveyMonkey answers directly into Klaviyo custom profile fields — preferences, satisfaction scores, product interests, or feedback verbatims. Creates a unified customer view combining behavioral email data with declared survey preferences for hyper-personalized campaigns.

Alert marketing team when VIP segment respondents give negative feedback

Monitor survey responses from high-value Klaviyo segments and trigger immediate notifications when detractors or critical feedback appears. Enables rapid response to at-risk customers identified by spend, lifecycle stage, or engagement tier in your email platform.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Klaviyo and SurveyMonkey with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Klaviyo's event-driven segmentation model and SurveyMonkey's survey structure, so feedback and behavior stay connected across platforms without transformation work.

AI that maps survey responses to email segments automatically

Redbird reads SurveyMonkey question types, response formats, and collector metadata, then intelligently maps them to Klaviyo profile properties, segment conditions, and flow triggers. The platform understands how multiple-choice answers become segment filters, how rating scales map to custom properties, and how survey completion status translates to suppression logic. No manual field mapping or API documentation required — just describe which survey responses should drive which email behaviors.

Survey response to profile property mapping
NPS score to segment condition logic
Multi-answer to tag or list assignment
Collector URL to campaign attribution
10×

faster than exporting CSVs, matching email addresses, and manually uploading segments

No spreadsheet pivots, VLOOKUP formulas, or re-importing lists into Klaviyo after every survey wave

Auto-generated reports

Redbird can pull from Klaviyo and SurveyMonkey simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Klaviyo or SurveyMonkey.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Klaviyo into SurveyMonkey, or from SurveyMonkey back into Klaviyo. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer behavior in Klaviyo or survey event in SurveyMonkey — Redbird handles the rest.

Klaviyo
Triggers & Actions
Trigger

Flow completed

Fires when a subscriber finishes a specific Klaviyo flow like post-purchase, winback, or onboarding.

Trigger

Email link clicked

Triggers when a subscriber clicks a tracked link in a campaign or flow email.

Trigger

Segment entered or exited

Activates when a profile joins or leaves a defined segment based on updated behavior or properties.

Action

Update profile property

Write data into custom Klaviyo profile fields like survey completion status, NPS score, or feedback category.

Action

Add to segment or list

Place profiles into specific Klaviyo segments or lists based on survey responses or external conditions.

Action

Suppress from flow or campaign

Exclude profiles from upcoming sends in specific flows or campaign audiences to prevent over-communication.

SurveyMonkey
Triggers & Actions
Trigger

Survey response submitted

Fires immediately when a respondent completes and submits a SurveyMonkey survey.

Trigger

Specific answer selected

Triggers when a respondent chooses a particular answer option in a multiple-choice or rating question.

Trigger

NPS score received

Activates when a Net Promoter Score response falls into promoter, passive, or detractor ranges.

Action

Create survey collector

Generate a new email collector link for a SurveyMonkey survey programmatically based on campaign or segment criteria.

Action

Send survey invitation

Dispatch a survey to a specific email address or list of respondents through SurveyMonkey's distribution system.

Action

Close collector

Automatically deactivate a survey collector after a time period, response threshold, or external trigger is met.

Klaviyo
+
SurveyMonkey

Ready to connect your stack?

See how Redbird syncs Klaviyo and SurveyMonkey to close the loop between customer behavior and feedback — no CSV exports, manual segments, or engineering required.

Get started → Book a demo