Stop manually tracking which users to survey or copying behavioral data into spreadsheets to understand feedback context. Redbird AI connects Heap's interaction data with SurveyMonkey's survey responses to automatically trigger targeted surveys, enrich feedback with usage patterns, and close the loop between what users do and what they say.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically send SurveyMonkey surveys to users who've hit specific interaction patterns—like completing onboarding, using a feature five times, or reaching a conversion event. Target feedback collection to moments that matter instead of guessing who to survey.
When a SurveyMonkey response comes in, automatically append that user's Heap interaction history—sessions, feature usage, funnel progression, and drop-off points. Understand feedback in the full context of what the user actually experienced in your product.
Automatically build Heap user segments based on NPS scores, satisfaction ratings, or specific survey answers. Analyze the behavioral patterns of detractors versus promoters to identify what product experiences correlate with negative feedback.
When Heap detects users dropping off at specific funnel steps or exhibiting confused interaction patterns, automatically trigger targeted SurveyMonkey usability surveys. Collect qualitative feedback from users while the experience is fresh and their behavior is already flagged.
Automatically combine Heap interaction data for specific features with corresponding SurveyMonkey satisfaction responses. Generate unified reports that show not just feature usage numbers, but how users feel about what they're using.
Monitor for cases where users with high Heap session counts or deep feature engagement submit low satisfaction scores in SurveyMonkey. Immediately flag these high-value users at risk so teams can intervene before churn.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Heap and SurveyMonkey with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird AI understands Heap's auto-captured event schemas and user properties alongside SurveyMonkey's survey structures, response formats, and collector configurations to connect behavioral reality with user sentiment.
Redbird maps Heap's event properties, session data, and user attributes to SurveyMonkey's question types, response scales, and contact lists intelligently. It understands when a funnel drop-off in Heap should trigger a specific survey collector, how to match anonymous Heap sessions to identified survey respondents, and how to structure behavioral metadata so it's actually usable in survey analysis. No manual CSV exports or brittle API scripts.
faster to connect user behavior with feedback context
Redbird can pull from Heap and SurveyMonkey simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or SurveyMonkey.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Heap into SurveyMonkey, or from SurveyMonkey back into Heap. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any Heap interaction pattern or SurveyMonkey survey event, then take action across both systems.
Fires when a user successfully completes a defined funnel sequence in Heap.
Triggers when a user exits a conversion flow without completing it.
Activates when a user hits a specific number of product sessions over time.
Build a new Heap segment based on survey responses or external data.
Add or modify custom properties on Heap user profiles from survey data.
Append survey response data to interaction events for unified analysis.
Fires when a respondent completes and submits a SurveyMonkey survey.
Triggers when a survey response includes a detractor-level NPS rating.
Activates when a respondent chooses a particular answer to a survey question.
Deliver a specific SurveyMonkey survey to a user based on their Heap behavior.
Include a user in a SurveyMonkey collector audience for targeted distribution.
Append behavioral data from Heap to a SurveyMonkey contact record for filtering.
Join teams who've stopped manually connecting user behavior with survey feedback. Sync Heap with SurveyMonkey and let Redbird AI close the loop between what users do and what they tell you.