Redbird AI syncs your email communication with engineering workflows automatically. Stop manually copying customer emails into Jira tickets, forwarding bug reports to developers, or switching between systems to track issue status updates.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When customers email bug reports or feature requests, Redbird automatically creates properly formatted Jira tickets with extracted details, priority classification, and original email threads attached. The system parses technical details, error messages, and user environment information into structured custom fields.
Redbird analyzes incoming emails and intelligently routes them to the appropriate Jira project and issue type based on content, sender domain, and keywords. Support emails become service desk tickets, sales questions become backlog items, and security reports become high-priority bugs.
Automatically notify stakeholders via email when their reported issues move through workflow states. Redbird sends formatted updates when tickets are assigned, resolved, or blocked, keeping non-technical teams informed without granting full Jira access.
Every email thread related to a bug or feature request is automatically logged as a Jira comment with full context. Redbird maintains bidirectional sync so engineering discussions in email are captured in the issue history, creating a complete audit trail.
Redbird generates and sends formatted sprint summaries, burndown charts, and delivery metrics via Gmail at the end of each sprint. Engineering managers receive automated reports on velocity, completed story points, and carry-over work without building custom dashboards.
When stakeholders reply with urgent language or escalation phrases, Redbird automatically updates Jira issue priority, adds attention-needed labels, and reassigns to appropriate team leads. Critical bugs flagged in email threads immediately surface in engineering backlogs.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Gmail and Jira with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Gmail message structure, threading, and metadata alongside Jira's issue schemas, custom fields, workflow states, and project hierarchies to enable intelligent automation.
Redbird's AI natively parses Gmail message bodies, extracts structured data from unstructured text, and maps it to Jira's custom fields, issue types, and project configurations. The system understands email threading to maintain conversation context, recognizes technical details like stack traces and error codes, and automatically populates Jira fields including summary, description, components, labels, and priority. Redbird adapts to your Jira workflow states and custom field schemas without manual field mapping.
faster than forwarding emails and manually creating tickets
Redbird can pull from Gmail and Jira simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gmail or Jira.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Gmail into Jira, or from Jira back into Gmail. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any Gmail message event or Jira issue change, then take action across both systems with full context.
Trigger when Gmail receives messages matching specific senders, subjects, labels, or search criteria.
Trigger when a user manually stars an email or applies a specific label for follow-up.
Trigger when emails arrive with attachments matching file types like logs, screenshots, or documents.
Compose and send emails with dynamic content, tables, and formatted issue summaries.
Automatically reply to existing email conversations with status updates or requested information.
Organize processed emails by applying Gmail labels and archiving to maintain inbox zero.
Trigger when new issues are created in specific Jira projects or of certain issue types.
Trigger when issues transition between workflow states like In Progress, Code Review, or Done.
Trigger when issues are assigned to team members or transferred between developers.
Create new Jira issues with populated summary, description, components, priority, and custom field values.
Append comments to existing issues with email conversation history and stakeholder responses.
Modify issue priority levels and apply labels based on email content or escalation signals.
Stop losing context between customer emails and engineering tickets. Redbird connects Gmail and Jira so your team can focus on shipping instead of manual ticket management.