Sync orders, inventory, and customer data between your ERP and e-commerce platform automatically. Stop manually reconciling financials, updating stock levels across systems, or exporting CSVs to track revenue across commerce and operations.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically push completed orders from Salesforce Commerce Cloud into Dynamics 365 as sales orders with line items, customer details, and payment information. Revenue gets recorded in the general ledger without manual entry, and finance teams work from a single source of truth.
Keep storefront product availability accurate by syncing inventory levels from Dynamics 365 warehouse management to Commerce Cloud in real-time. Prevent overselling and ensure customers see current stock across all sales channels.
Automatically generate master customer records in Dynamics 365 when new accounts are created in Commerce Cloud. Customer data, billing addresses, and preferences flow into the ERP for credit management, invoicing, and unified customer service workflows.
Push pricing changes, volume discounts, and promotional pricing from Dynamics 365 to Commerce Cloud storefronts automatically. Pricing stays consistent across B2B contracts in the ERP and online customer-facing channels without manual catalog updates.
Monitor daily or weekly e-commerce revenue from Commerce Cloud against financial forecasts in Dynamics 365. Automatically notify finance and operations teams when actual sales significantly exceed or fall short of projections, enabling faster decision-making.
Automatically create credit memos and adjust AR balances in Dynamics 365 when refunds are processed in Commerce Cloud. Finance teams get accurate receivables reporting without manually matching refund transactions across systems.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Dynamics 365 and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird AI understands both Dynamics 365 ERP schemas and Salesforce Commerce Cloud data models, so you can connect financial operations with e-commerce workflows without custom middleware.
Redbird natively maps Dynamics 365 entities like sales orders, customers, inventory journals, and GL accounts to Commerce Cloud objects including orders, customers, products, and payment transactions. The platform handles complex transformations like converting Commerce Cloud order line items into Dynamics 365 sales order lines with proper tax codes, cost centers, and revenue recognition rules. No need to build custom integrations or maintain field mapping spreadsheets — Redbird learns your schema and keeps data flowing bidirectionally.
faster than building custom middleware between ERP and commerce platforms
Redbird can pull from Dynamics 365 and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Dynamics 365 or Salesforce Commerce Cloud.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Dynamics 365 into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Dynamics 365. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any event in Dynamics 365 or Salesforce Commerce Cloud — from order placement to inventory adjustments to financial period close.
Fires when warehouse stock levels in Dynamics 365 drop below minimum thresholds.
Triggers when new sales orders are entered or existing orders change status in Dynamics 365.
Activates when customer master data, credit limits, or payment terms change in Dynamics 365.
Generate new sales orders in Dynamics 365 with line items, pricing, and customer references.
Post inventory adjustments to Dynamics 365 warehouses to reflect actual stock levels.
Modify product list prices, cost prices, or trade agreement discounts in Dynamics 365.
Fires when new orders are completed or existing orders move through fulfillment stages in Commerce Cloud.
Triggers when product stock levels change in Commerce Cloud catalog management.
Activates when shoppers register new accounts or update profile information in Commerce Cloud.
Change product inventory levels, availability status, or stock allocations in Commerce Cloud.
Update product prices, promotional rules, or customer-specific pricing in Commerce Cloud storefronts.
Add new customer accounts or sync updated customer data into Commerce Cloud.
Start syncing Dynamics 365 with Salesforce Commerce Cloud in minutes. Connect your ERP and e-commerce platform so orders, inventory, and financials stay in sync automatically.