Connect Confluence and
Dynamics 365 with AI

Sync project documentation, product specs, and process knowledge from Confluence directly into Dynamics 365 workflows — or surface ERP data in your team wiki. Stop manually copying implementation details, operational updates, and technical requirements between systems.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync product requirements and specs into Dynamics 365 project records

When product requirements documents are published in Confluence, automatically create or update corresponding project records in Dynamics 365 with specs, timelines, and technical requirements. Keep delivery teams and finance aligned on scope without manual handoffs.

Generate Confluence release notes from Dynamics 365 deployment cycles

When new versions or modules are deployed in Dynamics 365, automatically generate structured release documentation in Confluence. Create searchable records of ERP changes, configuration updates, and new features for internal teams.

Embed live Dynamics 365 operational metrics in process documentation

Pull real-time supply chain, inventory, and financial metrics from Dynamics 365 into Confluence pages documenting operational processes. Keep runbooks and SOP documentation current with actual system performance and thresholds.

Create Dynamics 365 customer service cases from technical incident reports

When incident post-mortems or technical issues are documented in Confluence, automatically create corresponding service cases or operations tickets in Dynamics 365. Link root cause analysis to customer impact and resolution workflows.

Alert teams in Confluence when Dynamics 365 thresholds are exceeded

Monitor critical business metrics in Dynamics 365 like inventory levels, revenue variances, or service SLA breaches. Automatically post structured alerts to relevant Confluence spaces with context, thresholds, and action items for operations teams.

Archive Confluence implementation documentation to Dynamics 365 project records

When implementation projects close in Confluence, automatically attach final documentation, technical specs, and lessons learned to corresponding Dynamics 365 project or asset records. Create permanent audit trails linking knowledge to ERP entities.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Confluence and Dynamics 365 with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Confluence's content structure and page hierarchies alongside Dynamics 365's entity relationships across finance, operations, and CRM modules.

AI that reads Confluence pages and Dynamics 365 schemas

Redbird maps Confluence spaces, pages, macros, and content metadata to Dynamics 365 entities like projects, accounts, service cases, and custom objects. Our AI interprets technical documentation, requirements specs, and process notes to extract structured data for ERP workflows. It understands when a product spec should create a project record, when operational documentation needs to reference inventory data, or when incident reports should trigger service cases — without manual field mapping.

Parse Confluence content structures
Map to D365 entity relationships
Extract structured data from documentation
Sync across modules and spaces
10×

faster than manual documentation sync between wiki and ERP

No copying specs into project records, no manual metric updates in runbooks, no spreadsheet exports

Auto-generated reports

Redbird can pull from Confluence and Dynamics 365 simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Confluence or Dynamics 365.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Confluence into Dynamics 365, or from Dynamics 365 back into Confluence. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Confluence or Dynamics 365 — new documentation, published specs, ERP transactions, or threshold alerts.

Confluence
Triggers & Actions
Trigger

Page published or updated

Trigger when a Confluence page is created, published, or updated in specific spaces or with specific labels.

Trigger

Label added to page

Trigger when specific labels like 'approved', 'release-ready', or 'production' are added to documentation.

Trigger

Comment added to page

Trigger when team members comment on technical specs, requirements docs, or process pages.

Action

Create or update page

Create new Confluence pages or update existing documentation with ERP data, metrics, or operational updates.

Action

Add structured content block

Insert tables, status macros, or embedded data panels into existing pages with live Dynamics 365 information.

Action

Post comment with context

Add comments to documentation pages with alerts, threshold notifications, or ERP event details for team visibility.

Dynamics 365
Triggers & Actions
Trigger

Project or record created

Trigger when new projects, accounts, opportunities, or custom entities are created in Dynamics 365.

Trigger

Field value updated

Trigger when critical fields change on entities like project status, account tier, or inventory thresholds.

Trigger

Transaction or order processed

Trigger when financial transactions, purchase orders, or sales orders are completed in the ERP system.

Action

Create or update entity record

Create new projects, service cases, or custom records with data extracted from Confluence documentation.

Action

Attach documentation to record

Link Confluence pages or attach exported documentation to Dynamics 365 project and asset records.

Action

Update custom fields

Populate entity fields with parsed data from technical specs, requirements, or implementation documentation.

Confluence
+
Dynamics 365

Ready to connect your stack?

Stop manually syncing documentation and ERP data. Connect Confluence and Dynamics 365 with Redbird AI to automate knowledge flow between your team wiki and enterprise operations.

Get started → Book a demo