Sync Amazon Seller Central orders, inventory, and sales data directly into Dynamics 365. Stop manually exporting marketplace reports, reconciling revenue in spreadsheets, and chasing inventory discrepancies between your e-commerce channel and ERP system.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically create sales orders in Dynamics 365 when orders are placed on Amazon, including customer details, SKUs, pricing, and fulfillment method. Map Amazon order statuses to Dynamics workflow stages and trigger finance and fulfillment processes without manual order entry.
Push real-time inventory quantities from Dynamics 365 to Amazon Seller Central whenever stock levels change due to receiving, transfers, or sales across other channels. Prevent overselling and maintain accurate availability across your omnichannel operation.
Import Amazon settlement reports and automatically match payouts, fees, refunds, and chargebacks to corresponding transactions in Dynamics 365. Generate journal entries for Amazon fees, advertising costs, and net proceeds with proper GL coding and period allocation.
When customers initiate returns in Amazon Seller Central, automatically create return merchandise authorizations in Dynamics 365 with return reason codes, expected inventory impact, and refund amounts. Update inventory availability and trigger quality inspection workflows for returned units.
Monitor Amazon Seller Central account health indicators like order defect rate, late shipment rate, and policy violations. Create cases in Dynamics 365 Customer Service when thresholds are breached and route to the appropriate team with context and recommended actions.
Sync product attributes, descriptions, specifications, and pricing rules from Dynamics 365 item records to Amazon Seller Central listings. Maintain consistency across channels and update Amazon when product information changes in your ERP system of record.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Amazon Seller Central and Dynamics 365 with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird AI understands both Amazon Seller Central's marketplace data structures and Dynamics 365's finance, inventory, and order schemas, so your e-commerce and ERP systems stay in sync without custom middleware.
Redbird understands how Amazon order line items map to Dynamics sales order lines, how settlement report fee types correspond to expense accounts, and how FBA versus FBM fulfillment affects inventory locations. Our AI automatically handles Amazon's variant parent-child relationships, maps marketplace tax collection to Dynamics tax codes, and reconciles Amazon's settlement periods with your financial calendar. No need to build custom transformations for marketplace-specific data like ASIN hierarchies, promotional discounts, or multi-currency payouts.
faster than building custom Amazon-to-ERP integrations with MuleSoft or Azure Logic Apps
Redbird can pull from Amazon Seller Central and Dynamics 365 simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Amazon Seller Central or Dynamics 365.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Amazon Seller Central into Dynamics 365, or from Dynamics 365 back into Amazon Seller Central. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start workflows from any event in Amazon Seller Central or Dynamics 365 and automate across your entire e-commerce and enterprise stack.
Trigger when a customer places an order on Amazon, including order details, line items, and fulfillment method.
Trigger when available inventory for a SKU drops below your specified reorder point in Seller Central.
Trigger when Amazon generates a new settlement report with payouts, fees, refunds, and adjustments for the period.
Modify the selling price for a SKU in Amazon Seller Central based on pricing rules or competitor data.
Update available inventory quantity for a SKU to reflect stock movements from other systems or locations.
Add new products or modify existing listing details including title, description, images, and attributes.
Trigger when a new sales order is entered in Dynamics 365 or when order status or line items change.
Trigger when inventory quantities change due to receipts, shipments, transfers, or adjustments across warehouses.
Trigger when payment is applied to customer invoices or when bank reconciliation updates account balances.
Generate a new sales order in Dynamics 365 with customer information, line items, pricing, and delivery details.
Record inventory adjustments, receipts, or transfers and update on-hand quantities across warehouse locations.
Post financial transactions to the general ledger with account distributions, dimensions, and period allocation.
Sync Amazon Seller Central and Dynamics 365 in minutes, not months. Redbird AI handles the complexity of connecting your marketplace and ERP systems so your teams can focus on growing sales, not reconciling data.