Automate the flow of orders, inventory, and customer data between your e-commerce storefront and ERP. Stop manually reconciling sales transactions, updating stock levels across systems, or exporting order data for financial close.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Every time an order is placed on Shopify, Redbird creates the corresponding sales order in NetSuite, maps line items to the correct inventory SKUs, applies appropriate tax codes, and generates invoices ready for fulfillment. Revenue recognition and AR are updated in real-time without manual entry.
When inventory counts change in NetSuite—whether from receiving, fulfillment, or adjustments—Redbird immediately updates available quantities in Shopify. Prevents overselling, maintains accurate stock visibility across channels, and eliminates the lag between systems that causes customer service issues.
When customers create accounts in Shopify, Redbird automatically provisions matching customer records in NetSuite with complete contact details, billing addresses, and tax settings. Maintains a unified customer master across your commerce and finance systems without duplicate data entry.
As orders are fulfilled in NetSuite and items ship, Redbird updates the order status in Shopify and adds tracking information. Customers receive accurate shipping notifications, and your storefront reflects real-time fulfillment status without operations teams toggling between systems.
At day-end, Redbird aggregates Shopify sales by payment method, calculates fees and discounts, and posts summarized journal entries to NetSuite GL accounts. Finance teams get clean, reconcilable revenue postings without manual CSV exports or spreadsheet manipulation.
When refunds are issued in Shopify, Redbird creates pending credit memos in NetSuite and notifies the finance team for review and approval. Ensures refunds are properly recorded for revenue recognition and compliance, with visibility into every return transaction requiring GL adjustment.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize NetSuite and Shopify with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands NetSuite's complex transaction hierarchy and Shopify's order structure, automatically mapping SKUs, tax codes, payment methods, and fulfillment states between both systems.
Redbird maps Shopify order line items to NetSuite inventory items, translates payment gateway fees to GL accounts, handles multi-currency transactions, and respects your chart of accounts structure. It understands NetSuite subsidiary and location hierarchies, Shopify variant SKUs, and how to route transactions through the correct approval workflows. No rigid field mapping—Redbird adapts to your custom fields, pricing rules, and fulfillment logic as your business evolves.
faster order-to-invoice processing vs. manual entry or batch imports
Redbird can pull from NetSuite and Shopify simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either NetSuite or Shopify.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from NetSuite into Shopify, or from Shopify back into NetSuite. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any event in NetSuite or Shopify—new orders, inventory changes, fulfillments, refunds, or custom transaction types.
Fires when available inventory levels change for any item or location in NetSuite.
Triggers when a sales order is marked fulfilled and item fulfillment records are created.
Fires when customer payments are applied to invoices and AR balances update.
Generate new sales orders with line items, customer details, shipping info, and tax calculations.
Adjust inventory levels for specific items, locations, or bins based on external stock changes.
Create GL journal entries with debits, credits, subsidiaries, and department allocations for revenue reconciliation.
Fires when a new order is placed through any Shopify sales channel or checkout.
Triggers when full or partial refunds are issued for completed orders.
Fires when inventory quantities change for any product variant in Shopify.
Set available inventory quantities for specific variants across locations to match ERP stock levels.
Mark orders as fulfilled, add tracking numbers, and trigger customer shipment notifications.
Add new customer records with contact information, addresses, and account details from ERP data.
Stop wrestling with NetSuite-Shopify integration middleware or building custom scripts. Redbird connects your e-commerce storefront to your ERP with AI that understands both systems and adapts as your business grows.