Connect Gong and Salesforce with AI

Automatically sync conversation intelligence into your CRM. Stop manually updating deal health, copying call notes, or chasing reps for pipeline context. Redbird AI keeps Salesforce enriched with real-time signals from every sales interaction captured in Gong.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Auto-update Salesforce opportunity health scores from Gong call sentiment and engagement

When Gong detects negative sentiment, low engagement, or risk signals in sales calls, Redbird automatically updates the corresponding Salesforce opportunity status and health score fields. Sales leaders get accurate pipeline visibility without manual deal reviews.

Sync Gong call recordings and transcripts to Salesforce activity timeline

Every call recorded in Gong is automatically logged to the matching Salesforce opportunity or lead with transcript summary, duration, and participants. Account teams see complete interaction history without switching platforms or asking reps what was discussed.

Enrich Salesforce accounts with competitor mentions and objection patterns from Gong

Redbird analyzes Gong conversation data to surface which competitors are mentioned and what objections arise for each account. This intelligence is written to custom Salesforce fields, giving reps contextual battlecards and objection handling before their next call.

Alert sales managers when high-value Salesforce deals show disengagement signals in Gong

When a Salesforce opportunity above a certain amount shows declining engagement metrics in Gong—fewer stakeholders, shorter calls, or missed follow-ups—Redbird sends Slack or email alerts to managers. Coaching happens before deals slip, not after.

Create Gong trackers from Salesforce campaign keywords and product launch tags

When marketing launches a new campaign or product in Salesforce, Redbird automatically creates corresponding trackers in Gong to monitor how reps pitch the offering and how prospects respond. Revenue ops gets consistent messaging data without manual tracker setup.

Generate weekly pipeline risk reports combining Salesforce stage data with Gong engagement trends

Redbird joins Salesforce opportunity stage history with Gong call frequency, sentiment, and stakeholder engagement to produce pipeline risk reports. Leaders spot at-risk deals based on actual buyer behavior, not just rep-entered data in the CRM.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Gong and Salesforce with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Gong's conversation intelligence schema and Salesforce's object model, so you can connect deal health signals to CRM records without writing code or mapping fields manually.

AI that speaks both revenue intelligence and CRM

Redbird maps Gong call metadata, topic trackers, and engagement scores to the right Salesforce objects—whether that's Opportunities, Accounts, Contacts, or custom fields. It understands how to join calls to deals using email domains, participant matching, and opportunity IDs. When Gong's conversation data structure changes or you add custom Salesforce fields, Redbird adapts without breaking your workflows.

Gong call objects → Salesforce Activities
Topic trackers → Custom opportunity fields
Participant matching across systems
Deal health scores → Stage probability
10×

faster than building custom Gong-to-Salesforce sync with APIs and field mapping spreadsheets

No need to maintain webhook handlers, poll for call updates, or write transformation scripts for every new tracker or custom field.

Auto-generated reports

Redbird can pull from Gong and Salesforce simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gong or Salesforce.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Gong into Salesforce, or from Salesforce back into Gong. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any sales call event in Gong or any pipeline change in Salesforce.

Gong
Triggers & Actions
Trigger

Call recorded and transcribed

Triggers when a new call is recorded in Gong and transcription is complete.

Trigger

Deal health score changes

Triggers when Gong's AI updates the health score for a tracked deal based on conversation signals.

Trigger

Competitor mentioned in call

Triggers when a competitor name or keyword is detected in a call transcript via Gong trackers.

Action

Create tracker for keyword or topic

Creates a new Gong tracker to monitor specific keywords, competitors, or topics across future calls.

Action

Tag call with custom label

Applies a custom tag or label to a Gong call for categorization and reporting.

Action

Add stakeholder to tracked deal

Adds a new contact or stakeholder to a Gong deal based on participant identification in calls.

Salesforce
Triggers & Actions
Trigger

Opportunity stage changed

Triggers when a Salesforce opportunity moves to a new stage in the sales pipeline.

Trigger

New high-value opportunity created

Triggers when an opportunity above a defined amount threshold is created in Salesforce.

Trigger

Close date pushed or pulled

Triggers when the expected close date on a Salesforce opportunity is changed by the rep or manager.

Action

Update opportunity health or custom fields

Updates standard or custom fields on a Salesforce opportunity, such as health score or engagement status.

Action

Log activity with call summary and link

Creates a new activity record on a Salesforce lead or opportunity with call details and a link to the Gong recording.

Action

Create task for follow-up or coaching

Creates a Salesforce task assigned to a rep or manager based on call insights or deal risk signals.

Gong
+
Salesforce

Ready to connect your stack?

Stop losing revenue intelligence between Gong and Salesforce. Redbird AI syncs conversation signals into your CRM automatically, so your pipeline data reflects real buyer engagement.

Get started → Book a demo