Connect Dynamics 365 and Pipedrive with AI

Sync customer records, deal data, and revenue forecasts between your enterprise ERP and sales CRM. Stop manually exporting pipeline reports, reconciling account data across systems, or chasing down invoice status for closed deals.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync won deals from Pipedrive to Dynamics 365 as sales orders

When a deal reaches 'Won' in Pipedrive, automatically create a sales order in Dynamics 365 with line items, pricing, and customer details. Map custom fields, apply tax rules, and trigger fulfillment workflows without manual order entry.

Update Pipedrive deals with invoice and payment status from Dynamics 365

Keep sales reps informed by pushing invoice generation, payment received, and overdue status from Dynamics 365 back to Pipedrive deal records. Automatically update deal stages or trigger follow-up tasks when payment issues arise.

Enrich Pipedrive contacts with customer financial data from Dynamics 365

Pull account balance, credit limit, payment terms, and purchase history from Dynamics 365 into Pipedrive contact records. Give sales teams visibility into customer financial health and purchasing patterns during deal conversations.

Create Dynamics 365 customer accounts from qualified Pipedrive leads

When a Pipedrive deal reaches a specific stage, automatically provision a full customer account in Dynamics 365 with billing address, tax ID, payment terms, and credit settings. Ensure finance teams have accurate customer master data before deals close.

Alert sales reps when Dynamics 365 inventory levels impact open deals

Monitor inventory availability in Dynamics 365 and notify Pipedrive deal owners when stock runs low on products in their pipeline. Automatically update deal expected close dates or add notes about delivery timelines based on supply chain data.

Build unified revenue reports combining Pipedrive forecast and Dynamics 365 actuals

Merge pipeline forecasts from Pipedrive with invoiced revenue, collections, and backlog from Dynamics 365. Generate weekly revenue snapshots that reconcile sales predictions with financial actuals for exec dashboards and board reporting.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Dynamics 365 and Pipedrive with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Microsoft's enterprise ERP data model and Pipedrive's sales-focused schema, so you can connect financial systems with sales workflows without custom development.

AI that maps enterprise finance to sales pipeline data

Redbird reads Dynamics 365 entities like Accounts, Sales Orders, Invoices, and Inventory Items alongside Pipedrive Deals, Organizations, Persons, and Products. It automatically handles field mapping between ERP financial records and CRM sales objects, resolves currency and tax differences, and maintains referential integrity across account hierarchies. Whether you're syncing customer master data, reconciling deal values with invoiced amounts, or enriching sales records with payment history, Redbird adapts to your custom fields and business logic in both systems.

Customer & account sync
Order & invoice handoff
Product catalog mapping
Payment status updates
10×

faster than building custom ERP-to-CRM integrations with APIs

No middleware platforms, Azure Logic Apps flows, or developer sprints to map entity relationships between systems

Auto-generated reports

Redbird can pull from Dynamics 365 and Pipedrive simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Dynamics 365 or Pipedrive.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Dynamics 365 into Pipedrive, or from Pipedrive back into Dynamics 365. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Dynamics 365 or Pipedrive and take action across both systems.

Dynamics 365
Triggers & Actions
Trigger

Sales order created or updated

Fires when a new sales order is created or an existing order is modified in Dynamics 365.

Trigger

Invoice posted or payment received

Triggers when an invoice is finalized or when a customer payment is recorded against an account.

Trigger

Customer account modified

Activates when customer account details, credit terms, or billing information changes in Dynamics 365.

Action

Create or update customer account

Add a new customer record or update existing account details, payment terms, and billing addresses in Dynamics 365.

Action

Generate sales order from deal data

Create a fully populated sales order in Dynamics 365 with line items, pricing, and customer references from CRM data.

Action

Update inventory allocation or availability

Reserve inventory for pending orders or update available-to-promise quantities based on deal pipeline changes.

Pipedrive
Triggers & Actions
Trigger

Deal stage changed

Fires when a deal moves between pipeline stages, especially to Won, Lost, or qualified stages.

Trigger

Deal value or close date updated

Triggers when a deal's expected revenue or forecasted close date is modified by the sales rep.

Trigger

New organization or contact created

Activates when a sales rep adds a new company or contact record to Pipedrive.

Action

Update deal with financial data

Add invoice numbers, payment status, account balance, or custom financial fields to Pipedrive deal records.

Action

Create activity or follow-up task

Automatically schedule calls, emails, or tasks for sales reps based on ERP events like overdue invoices.

Action

Move deal stage or update forecast

Change deal stages or adjust expected close dates in Pipedrive when order or payment milestones occur in Dynamics 365.

Dynamics 365
+
Pipedrive

Ready to connect your stack?

Sync Dynamics 365 and Pipedrive in minutes with Redbird AI. Stop manually reconciling customer data and deal status across your ERP and CRM.

Get started → Book a demo