Connect Dynamics 365 and
Slack with AI

Redbird AI syncs your Microsoft ERP and CRM data directly into Slack channels and workflows. Stop manually copying sales pipeline updates, inventory alerts, and financial summaries into team messages. Automate the flow of enterprise data to the teams that need it.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Push high-value opportunity updates from Dynamics 365 sales pipeline to Slack channels

Automatically post updates when opportunities exceed value thresholds, change stages, or approach close dates. Sales leaders get real-time visibility without logging into Dynamics. Keep revenue teams aligned on key deals.

Send inventory level warnings from Dynamics 365 supply chain to operations Slack channels

Trigger alerts when stock falls below reorder points or exceeds maximum capacity. Operations teams respond faster to supply chain issues. Redbird monitors inventory tables and posts actionable notifications with SKU details.

Create Dynamics 365 customer service cases from Slack threads with AI-extracted context

Convert customer issues discussed in Slack into properly formatted service cases in Dynamics. Redbird extracts account details, issue descriptions, and priority from conversation context. No manual case entry required.

Deliver daily Dynamics 365 financial summary reports to executive Slack channels

Automatically pull revenue, expenses, and cash flow data from Dynamics finance modules and format as digestible Slack messages. Executives get morning dashboards without waiting for analyst reports. Includes period-over-period comparisons and variance highlights.

Sync new Dynamics 365 account creation to dedicated Slack channels for sales kickoff

When new enterprise accounts are created in Dynamics CRM, post details to sales team channels with account owner, territory, and revenue potential. Accelerate onboarding for new customer relationships. Include links back to Dynamics records.

Update Dynamics 365 lead records with qualification notes from Slack conversations

Capture lead qualification insights discussed in Slack and write them back to corresponding Dynamics lead records. Redbird identifies which leads are being discussed and appends conversation summaries to CRM history. Keeps system of record current.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Dynamics 365 and Slack with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Dynamics 365's complex entity relationships across finance, sales, supply chain, and service modules—and how to surface that context in Slack where teams actually work.

AI that reads Dynamics 365 schemas and maps data to Slack workflows

Redbird connects to Dynamics 365 Common Data Service and reads your custom entities, relationships, and business units. It understands opportunity stages, account hierarchies, inventory transactions, and financial period structures. When pushing data to Slack, Redbird formats tables, currencies, and dates appropriately and includes relevant entity links. It can parse Slack messages to extract structured data for writing back to Dynamics custom fields.

Dynamics entity relationship mapping
CRM and ERP module awareness
Slack channel and workflow routing
Currency and date localization
10×

faster than building custom Power Automate flows with Slack connector limitations

No manual flow design, JSON payload formatting, or Slack webhook configuration

Auto-generated reports

Redbird can pull from Dynamics 365 and Slack simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Dynamics 365 or Slack.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Dynamics 365 into Slack, or from Slack back into Dynamics 365. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any Dynamics 365 entity change or Slack message event, then take action in either system.

Dynamics 365
Triggers & Actions
Trigger

Opportunity stage changed

Fires when a sales opportunity moves to a new stage in the pipeline.

Trigger

Account created or updated

Triggers when a new customer account is created or key fields are modified.

Trigger

Inventory below threshold

Fires when product stock levels fall below configured reorder points.

Action

Create service case

Opens a new customer service case with specified account, priority, and description.

Action

Update lead record

Modifies lead fields including status, qualification notes, and custom attributes.

Action

Post note to account timeline

Adds a timestamped note to the customer account activity history.

Slack
Triggers & Actions
Trigger

Message posted in channel

Fires when a new message is posted to a monitored Slack channel.

Trigger

Emoji reaction added

Triggers when a specific emoji reaction is added to a message.

Trigger

Slash command invoked

Fires when a user runs a custom slash command in any channel or DM.

Action

Send channel message

Posts a formatted message with blocks, text, and attachments to a specified channel.

Action

Send direct message

Delivers a private message to a specific user or group of users.

Action

Update message with thread reply

Adds a threaded reply to an existing message, preserving conversation context.

Dynamics 365
+
Slack

Ready to connect your stack?

Connect Dynamics 365 and Slack in minutes. Redbird handles the complexity of Microsoft's ERP schemas and Slack's messaging APIs so your team can focus on closing deals and serving customers.

Get started → Book a demo