Connect Dynamics 365 and
Salesforce with AI

Sync customer records, orders, and account data between your ERP and CRM automatically. Stop manually exporting spreadsheets, reconciling customer information across systems, and chasing down finance teams for order status updates.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync new Salesforce opportunities to Dynamics 365 as sales orders

When opportunities reach closed-won in Salesforce, automatically create corresponding sales orders in Dynamics 365 with complete line items, pricing, and customer details. Eliminate manual order entry and reduce errors between sales and finance.

Push Dynamics 365 invoice and payment status back to Salesforce accounts

Keep sales teams informed by syncing invoice numbers, payment status, and outstanding balances from Dynamics 365 directly to Salesforce account records. Account executives see real-time financial data without logging into the ERP.

Enrich Salesforce accounts with Dynamics 365 financial and credit data

Automatically update Salesforce account records with credit limits, payment terms, days sales outstanding, and purchase history from Dynamics 365. Sales reps get complete financial context before engaging customers.

Alert sales when Dynamics 365 shipments are fulfilled for their opportunities

Trigger automated notifications to Salesforce opportunity owners when their orders ship from Dynamics 365. Include tracking numbers, ship dates, and expected delivery dates so reps can proactively update customers.

Create Dynamics 365 customer records from new Salesforce accounts

When sales creates a new account in Salesforce, automatically provision the corresponding customer master record in Dynamics 365 with billing address, tax details, and payment terms. Ensure finance has complete customer data before the first order.

Report on Salesforce pipeline with Dynamics 365 inventory availability

Cross-reference open Salesforce opportunities against real-time inventory levels and production capacity in Dynamics 365. Generate pipeline reports that flag deals at risk due to stock shortages or delivery constraints.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Dynamics 365 and Salesforce with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Dynamics 365 ERP schemas and Salesforce CRM objects, mapping customer records, order hierarchies, and financial data across your entire business stack.

AI that speaks both ERP and CRM

Redbird maps Dynamics 365 customer accounts, sales orders, invoices, and payment terms to Salesforce accounts, opportunities, quotes, and custom objects automatically. Our AI understands parent-child relationships between orders and line items, handles multi-currency conversions, and maintains referential integrity across both systems. No need to manually configure field mappings or write custom integration code every time your schema changes.

Auto-map customer and account records
Sync order hierarchies and line items
Handle multi-currency and tax logic
Maintain bi-directional relationships
10×

faster than building custom middleware to sync Dynamics 365 and Salesforce

No Azure Logic Apps workflows, custom API connectors, or third-party iPaaS configuration required

Auto-generated reports

Redbird can pull from Dynamics 365 and Salesforce simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Dynamics 365 or Salesforce.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Dynamics 365 into Salesforce, or from Salesforce back into Dynamics 365. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer event, order change, or financial update in either Dynamics 365 or Salesforce.

Dynamics 365
Triggers & Actions
Trigger

Sales order created

Fires when a new sales order is entered in Dynamics 365 Finance & Operations.

Trigger

Invoice posted

Triggers when an invoice is finalized and posted to the general ledger.

Trigger

Payment received

Activates when customer payment is recorded against an invoice or account balance.

Action

Create customer record

Provision a new customer master record with billing details, credit terms, and tax configuration.

Action

Update sales order status

Modify order status, delivery dates, or custom fields on existing sales orders.

Action

Query inventory levels

Retrieve real-time inventory availability, allocated stock, and incoming purchase orders.

Salesforce
Triggers & Actions
Trigger

Opportunity closed-won

Fires when an opportunity stage changes to closed-won in the sales pipeline.

Trigger

Account created or updated

Triggers when a new account is created or key fields like billing address are modified.

Trigger

Quote approved

Activates when a quote reaches approved status and is ready for order conversion.

Action

Update account fields

Write financial data, payment status, or custom attributes to Salesforce account records.

Action

Create task for opportunity owner

Assign follow-up tasks to sales reps based on ERP events like shipment or payment delays.

Action

Log activity on account

Record ERP transactions as activity timeline entries on the corresponding Salesforce account.

Dynamics 365
+
Salesforce

Ready to connect your stack?

Connect Dynamics 365 and Salesforce in minutes. Unify your ERP and CRM data so sales and finance teams work from the same source of truth.

Get started → Book a demo