Sync inventory, automate order fulfillment, and reconcile eBay sales in your ERP without manual data entry. Redbird AI connects your Microsoft enterprise stack with your eBay marketplace operations so your teams can focus on growing sales, not managing spreadsheets.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically update eBay product quantities whenever inventory changes in Dynamics 365. Prevent overselling and stockouts by keeping your marketplace listings synchronized with your actual warehouse availability across all SKUs and locations.
When customers complete purchases on eBay, automatically generate corresponding sales orders in Dynamics 365 with complete customer, product, and shipping details. Trigger your existing fulfillment workflows without manual order entry or CSV imports.
Reconcile eBay sales by automatically creating journal entries in Dynamics 365 Finance for gross revenue, eBay selling fees, payment processing fees, and net proceeds. Match your marketplace financials to bank deposits without manual calculations.
Maintain consistent pricing across channels by automatically updating eBay listing prices whenever you adjust price lists or run promotions in Dynamics 365. Apply pricing rules and margin calculations without touching each listing individually.
Monitor eBay payout amounts against expected sales totals calculated from Dynamics 365 transaction records. Get notified immediately when discrepancies exceed thresholds so your team can investigate refunds, adjustments, or fee changes before month-end close.
Append eBay order data to existing customer accounts in Dynamics 365 CRM when buyers match across systems. Give your sales and service teams complete visibility into marketplace purchases alongside direct sales for better customer relationship management.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Dynamics 365 and eBay with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird AI understands both Dynamics 365's complex entity relationships and eBay's marketplace data structures, so you can build automations that respect your ERP's business logic and your channel strategy.
Redbird maps eBay listing IDs, order line items, and seller metrics to Dynamics 365 products, sales orders, customers, and financial dimensions without custom code. Our AI understands inventory location hierarchies, unit of measure conversions, price list structures, and how to handle eBay's fee schedules within your chart of accounts. Build workflows that handle variant mappings, bundled products, and multi-warehouse allocation rules automatically.
faster than building point-to-point integrations with Dynamics 365 APIs and eBay SDKs
Redbird can pull from Dynamics 365 and eBay simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Dynamics 365 or eBay.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Dynamics 365 into eBay, or from eBay back into Dynamics 365. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any event in Dynamics 365 or eBay and update records, sync data, or alert teams across both systems.
Trigger when on-hand inventory for a product changes across warehouses or storage locations in Dynamics 365.
Trigger when sales orders move through fulfillment stages like picked, packed, or shipped.
Trigger when product prices or discount schedules are updated in Dynamics 365 pricing structures.
Generate new sales orders in Dynamics 365 with customer, line items, shipping, and payment details.
Create and post journal entries to specific accounts, dimensions, and cost centers in Dynamics 365 Finance.
Modify customer records, add notes, or update custom fields in Dynamics 365 Sales or Customer Service.
Trigger when a buyer completes checkout and payment on an eBay listing.
Trigger when available inventory for an eBay listing drops below a specified number of units.
Trigger when eBay processes seller payouts to your bank account with transaction details and fee breakdowns.
Change the available quantity for specific eBay listings or sync across all SKU variations.
Update the price of active eBay listings while maintaining listing history and search rankings.
Upload shipment tracking numbers and carrier details to eBay orders to update buyer notifications.
Connect Dynamics 365 and eBay to automate your marketplace operations and eliminate manual reconciliation between your ERP and sales channels.